（吉隆坡10讯）
妇女、家庭与社会发展部今日表示，该部24小时援助专线15999，未曾接到过任何有关弃婴案件的投报。
这条自2007年12月5日设置启用的热线，截至今年11月7日为止，总共收到125,721通电话，其中38,437通电话（或占31%），是属于有建设性个案（建设性的意思是确有其事）。
妇女、家庭与社会发展部副部长王赛芝上议员，今日指出，15999专线共有29位接听专员，包含不同种族，24小时提供服务。
“他们有能力以国语、英语、淡米尔语、华语、伊班语、比达友语、砂拉越马来语、闽南语、卡达山及杜顺语回答任何询问”，王赛芝今日在国会回答沙白安南区国会议员拿督阿都拉曼巴克利（国阵）提问时，如此表示。
拿督阿都拉曼巴克利要求妇女、家庭与社会发展部，提供自推介使用15999援助专线以来，所接获的电话投报总数，以及包括弃婴案件在内，所处理的个案宗数。
王赛芝表示，在38,437通有建设性的电话当中，其中的34,221通（或占89% ）所提问题，已经由接听专员解决，有4,216通电话（或占11%）所提问题，则专介到部门其它相关单位，以便采取进一步行动协助解决问题。
到目前为止，所处理的有建设性投报个案种类及性质包括：
儿童相关案件 - 3,002宗，或占 7.8%;
生理残疾咨商 - 1,142宗，或占3.2%;
高龄国民及家庭事务 - 3,271宗，或占 8.5%;
要求援助与救济 - 13,986宗，或占36.4%;
精神疾病方面专业咨询 - 6.031宗，或占15.7%; 以及
法律事务咨询 – 242宗，或占0.6%.
王赛芝同时也揭示了15999援助专线标准运作程序（SOP），显示整个运作体系内，多达25个单位以及政府部门待命协助解决问题。
星期四, 十一月 11
CSOs key partner for child rights development in Malaysia
BEIJING (Nov 11, 2010): Working closely with civil society organisations (CSOs) is Malaysia’s strategic policy to deliver quality services for children.
“As active stakeholders with primary access to the realities and challenges on the ground, CSOs can effectively help the government collate data, providing inputs at the grassroots level for incorporation into our programmes and policies,” Women, Family and Community Development Deputy Minister Senator Heng Seai Kie said.
She said a good example of such collaboration was the development of Childline 15999, a child-friendly 24-hour hotline service for children to call and report child maltreatment cases.
“The Talian Nur 15999 24-hour hotline number is also accessible to anyone for reporting suspected child abuse and other social ills afflicting families and societies,” she said at a three-day (Nov 4 to 6, 2010) high-level meeting on child rights development here.
“Together with UNICEF, Malaysia is setting the agenda for the child and family welfare and juvenile justice reform.
“We acknowledge that there is a need to review our current legal and policy frameworks to capture the current realities of an ever changing society afflicting middle income countries.
“This includes the development of a Social Workers Act which is due to be tabled in Parliament in 2011, and upgrading our primary, secondary and tertiary education services.
“In this regard, Malaysia has undertaken significant responses and intervention measures such as the deployment of child protectors and the establishment of child activity centres and child care home,” she said.
Heng said changing times brought about new social complexities, encompassing issues challenging abused children, the neglected and mistreated.
“Mechanisms, legislation and policies that were previously put into place might not necessarily address evolving needs sufficiently. Some of the woes include:
“As active stakeholders with primary access to the realities and challenges on the ground, CSOs can effectively help the government collate data, providing inputs at the grassroots level for incorporation into our programmes and policies,” Women, Family and Community Development Deputy Minister Senator Heng Seai Kie said.
She said a good example of such collaboration was the development of Childline 15999, a child-friendly 24-hour hotline service for children to call and report child maltreatment cases.
“The Talian Nur 15999 24-hour hotline number is also accessible to anyone for reporting suspected child abuse and other social ills afflicting families and societies,” she said at a three-day (Nov 4 to 6, 2010) high-level meeting on child rights development here.
“Together with UNICEF, Malaysia is setting the agenda for the child and family welfare and juvenile justice reform.
“We acknowledge that there is a need to review our current legal and policy frameworks to capture the current realities of an ever changing society afflicting middle income countries.
“This includes the development of a Social Workers Act which is due to be tabled in Parliament in 2011, and upgrading our primary, secondary and tertiary education services.
“In this regard, Malaysia has undertaken significant responses and intervention measures such as the deployment of child protectors and the establishment of child activity centres and child care home,” she said.
Heng said changing times brought about new social complexities, encompassing issues challenging abused children, the neglected and mistreated.
“Mechanisms, legislation and policies that were previously put into place might not necessarily address evolving needs sufficiently. Some of the woes include:
- SHORTFALLS in certified professional staff to handle primary, secondary and tertiary interventions;
- LEGAL and policy frameworks that do not capture the current realities of a changing society that a middle income country is facing;
- CURRENT service structures are inadequate to handle complex issues faced by women, family and children; and
- INTER-MINISTRY linkages need to be strengthened to effectively address pressing issues, for example in the areas of reproductive health and education, human trafficking and stateless children.
“Appropriate interventions at different levels are necessary for us to remain effective and relevant. Child abuse can be prevented and proactive measures must be institutionalised in our evolving child protection system,” Heng said.
星期三, 十一月 10
M’sia rapidly developing socio-economic needs, target, says Heng
BEIJING (Nov 10, 2010): Women, Family and Community Development Deputy Minister Senator Heng Seai Kie says Malaysia is rapidly developing its socio-economic needs and targets
“Our social development agenda is structured in tandem with our economic development agenda.
“We have placed children in the forefront of its development agenda in line with the country’s Vision 2020 mission. We believe that investing in children development not only equates to investing in the country’s future human capital bank, it is also a holistic approach to human capital development of our citizens.
“This is evidently featured with the inclusion of multiple national development strategies, like the upcoming 10th Malaysian Plan 2011-2015 in which the government is prioritising the protection and well being of children.”
Sharing Malaysia’s proactive experience in addressing child rights issues at a three-day high-level meeting (Nov 4 to 6, 2010) here, Heng said several key milestones had been achieved. They are:
“Our social development agenda is structured in tandem with our economic development agenda.
“We have placed children in the forefront of its development agenda in line with the country’s Vision 2020 mission. We believe that investing in children development not only equates to investing in the country’s future human capital bank, it is also a holistic approach to human capital development of our citizens.
“This is evidently featured with the inclusion of multiple national development strategies, like the upcoming 10th Malaysian Plan 2011-2015 in which the government is prioritising the protection and well being of children.”
Sharing Malaysia’s proactive experience in addressing child rights issues at a three-day high-level meeting (Nov 4 to 6, 2010) here, Heng said several key milestones had been achieved. They are:
- Ratifying the Convention on the Rights of the Child (CRC) in 1995. Malaysia first signed the Convention with an initial 12 reservations, which we are gradually withdrawing in stages. In 1998, Malaysia withdrew 5 reservations: Articles 22, 28 (1) (b) (c) (d) and (e), 40 (3) and (4), 44 and 45. Just recently, in July 2010, Malaysia went on to withdraw 3 more reservations – Article 1, 3, and 15, leaving another 5 remaining reservations (articles 2, 7, 14, 28(1) and 37). At present, Malaysia is also studying the possibility of ratifying the 2 Optional Protocols under the CRC;
- In 2004, the Ministry of Women, Family and Community Development was established, and became the primary government agency to handle issues of concern relating to family, women and children. This laid the foundations for an effective and operational child protection system, whereby thereafter, the Child Division was set up in 2005 under one of the ministry’s agencies, the Department of Social Welfare. This move allowed the Government to handle and administer matters pertaining to children more effectively; and
- The development of effective legislation and policies to institutionalise and operationalise child protection. These include the Child Act 2001, as well as the National Policy on Children and the National Child Protection Policy, as well as their corresponding Plans of Action, which were approved by the government in July 2009.
Heng said the implementation of measures that reflected the government commitment to children under the 10th Malaysia Plan include: - MEASURES to ensure the protection and well-being of children by enhancing the quality of childcare services;
- STRENGTHENING related support programmes including capacity building of caregivers and upgrading existing welfare institutions such as rehabilitation centres and child welfare homes; and
- SCREENING of child carers by the Royal Malaysian Police Force is one example aimed at addressing child abuse issues.
星期二, 十一月 9
M’sia proposes portal for child rights in south-south countries
BEIJING (Nov 9, 2010): Malaysia last week called for the setting up of a portal on child protection systems to advance child rights in south-south countries.
“The portal can serve as a depository information exchange centre for countries to share good practices on child protection initiatives,” Women, Family and Community Development Deputy Minister Senator Heng Seai Kie said at a three-day high-level meeting which opened in Beijing on Nov 4, 2010.
Outlining Malaysia’s child protection policy approach and experience, she said the South-South Information Gateway (SSIG) under the Information, Communications and Culture Ministry was an example of “our proactive strategy in tackling the issue”.
“Through the SSIG, we hope to learn from other countries how they are able to promote efficient inter-ministerial collaboration to:
“The portal can serve as a depository information exchange centre for countries to share good practices on child protection initiatives,” Women, Family and Community Development Deputy Minister Senator Heng Seai Kie said at a three-day high-level meeting which opened in Beijing on Nov 4, 2010.
Outlining Malaysia’s child protection policy approach and experience, she said the South-South Information Gateway (SSIG) under the Information, Communications and Culture Ministry was an example of “our proactive strategy in tackling the issue”.
“Through the SSIG, we hope to learn from other countries how they are able to promote efficient inter-ministerial collaboration to:
- SHARE best practices in the social workers sector with south-south countries through a knowledge transfer medium such as UNICEF; and
- STUDY the possibility of providing social work education and accreditation for the East Asia Pacific (EAP), whereby Malaysia’s Social Workers Act will enable those interested to undertake social work careers with international standard practices.
“We sincerely hope that together, we are able to advance and strengthen children’s rights not only in our respective countries, but regionally across the Asia Pacific Region,” she added.
星期二, 十一月 2
厘清加腊士事件
针对上周末加腊士推撞事件的一些欠实说法，我特此发表书面文告，以正视听。
1.当时由于我赶场在即，不能接见所谓的“全民挺明福组织”，因此曾二度向苏志海（已故赵明福的妻舅）建议翌日在加腊士当地会面，惟对方不得要领。过后，我再次建议他们可另作预约，以便在其他日期及地点会见。我再三做此建议，无非是因为我责无旁贷，准备将他们的心声向政府反映使然。惟这也同样不获任何回应。
至于“全民挺明福组织”所谓因不能在首都见到我本人，故才远赴加腊士之说，我必须说清楚讲明白，由始至终，他们不曾向我的办公室做出任何的预约。
2．由于上周末有关的推撞事件已经投案，我认为警方必须尽速彻查，并依法处理。我将就此事，联络总警长，作进一步的跟进。
3.有鉴于今次的事件同要求政府开设皇家调查庭处理赵明福案有关，我认为兹事体大，特将此案呈上马华总会长拿督斯里蔡细历及丹州联马华联委会主席拿督斯里黄燕燕，以求定夺。
我个人认为维护司法独立公正，乃朝野双方的共同职责与意愿。马华作为政府成员，当然必须本着尊重民意、纾解民困的精神来协助处理此案。
1.当时由于我赶场在即，不能接见所谓的“全民挺明福组织”，因此曾二度向苏志海（已故赵明福的妻舅）建议翌日在加腊士当地会面，惟对方不得要领。过后，我再次建议他们可另作预约，以便在其他日期及地点会见。我再三做此建议，无非是因为我责无旁贷，准备将他们的心声向政府反映使然。惟这也同样不获任何回应。
至于“全民挺明福组织”所谓因不能在首都见到我本人，故才远赴加腊士之说，我必须说清楚讲明白，由始至终，他们不曾向我的办公室做出任何的预约。
2．由于上周末有关的推撞事件已经投案，我认为警方必须尽速彻查，并依法处理。我将就此事，联络总警长，作进一步的跟进。
3.有鉴于今次的事件同要求政府开设皇家调查庭处理赵明福案有关，我认为兹事体大，特将此案呈上马华总会长拿督斯里蔡细历及丹州联马华联委会主席拿督斯里黄燕燕，以求定夺。
我个人认为维护司法独立公正，乃朝野双方的共同职责与意愿。马华作为政府成员，当然必须本着尊重民意、纾解民困的精神来协助处理此案。
Facts distorted in Galas incident
I hereby express my regret over several distortions of facts linked to the incident in the MCA function at Galas last Saturday (Oct 30, 2010).
Despite the deliberate distortions perpetrated by certain quarters, the plain fact remains as follows:
(1) On the said evening, due to my tight schedule prior arranged, I had to leave the venue prematurely but I did offer to meet Soh and his members of “Malaysians for Beng Hock” the following day at Galas but that was unfortunately rejected by Soh and his group for whatever reasons best known to them.
Nonetheless, I still offered to hear them out at any convenient time and venue that could be arranged later. But again this was not responded positively.
On their claim that they had purportedly failed to meet me at Kuala Lumpur, I must categorically deny that my office had ever been approached by any one of the group members for appointment arrangement.
(2) On the above-mentioned incident, as it is now a police case, I would communicate with the IGP to seek his assistance in expediting the investigation, if possible.
At the same time, I empathise with Soh over the incident.
I urge the police to treat the assault report lodged by Soh seriously.
I appeal to the police to expedite the probe in the name of justice and to bring to book the culprits, if any, responsible for the incident at the MCA rally.
(3) As regards to the Teoh Beng Hock case, the petition for the inception of Royal Commission is of grave concern to the public. As a deputy minister myself, I am duty-bound to report the issue to my Party President Datuk Seri Dr Chua Soi Lek and Kelantan MCA liaison chief Datuk Seri Dr Ng Yen Yen to seek the party’s decision and guidance.
In the name of safeguarding the judiciary independence, I believe both sides of the political divide share the responsibilities in addressing the concerns concertedly in the interests of the people. MCA being a senior partner of the coalition government would be sensitive to the aspirations and demands of the people in wanting to address the said issue justly and swiftly.
Despite the deliberate distortions perpetrated by certain quarters, the plain fact remains as follows:
(1) On the said evening, due to my tight schedule prior arranged, I had to leave the venue prematurely but I did offer to meet Soh and his members of “Malaysians for Beng Hock” the following day at Galas but that was unfortunately rejected by Soh and his group for whatever reasons best known to them.
Nonetheless, I still offered to hear them out at any convenient time and venue that could be arranged later. But again this was not responded positively.
On their claim that they had purportedly failed to meet me at Kuala Lumpur, I must categorically deny that my office had ever been approached by any one of the group members for appointment arrangement.
(2) On the above-mentioned incident, as it is now a police case, I would communicate with the IGP to seek his assistance in expediting the investigation, if possible.
At the same time, I empathise with Soh over the incident.
I urge the police to treat the assault report lodged by Soh seriously.
I appeal to the police to expedite the probe in the name of justice and to bring to book the culprits, if any, responsible for the incident at the MCA rally.
(3) As regards to the Teoh Beng Hock case, the petition for the inception of Royal Commission is of grave concern to the public. As a deputy minister myself, I am duty-bound to report the issue to my Party President Datuk Seri Dr Chua Soi Lek and Kelantan MCA liaison chief Datuk Seri Dr Ng Yen Yen to seek the party’s decision and guidance.
In the name of safeguarding the judiciary independence, I believe both sides of the political divide share the responsibilities in addressing the concerns concertedly in the interests of the people. MCA being a senior partner of the coalition government would be sensitive to the aspirations and demands of the people in wanting to address the said issue justly and swiftly.
星期五, 十月 29
Golden Palm Tree International Dance Championship 2010 (GPTIDC).
Speech by Deputy Minister of Women, Family and Community Development
Good evening. I am delighted to be here for the inaugural Golden Palm Tree International Dance Championship 2010 (GPTIDC). This championship is the brainchild of two dance enthusiasts working closely with Malaysia’s newest five-star beach front property and Kuala Lumpur’s nearest beach getaway – Sepang Gold Coast’s Golden Palm Tree Resort.
This international event will see dancers from different countries blazing the floor in competitive ballroom dances like
Salsa and Argentine Tango. It is also one of the very few international ballroom dance events in Malaysia. Competing for honours are participants from Asia, England, Italy, Russia and China.
May I welcome all participants to Malaysia, engaging in friendly competition to celebrate the birth of the Golden Palm Tree International Dance Championship 2010. The Golden Palm Tree Sea Villas & Spa, a brand new iconic tourism lifestyle and family destination in Selangor and Malaysia, is an ideal place to promote such a dance championship.
The Golden Palm Tree Sea Villas & Spa is actively promoting itself, both locally and internationally, as the ideal vacation spot in line with our Prime Minister’s 1Malaysia aspiration and core value of integrating various races and nationalities. I’m honoured to be part of this international dance championship, promoting dancing as a sport for family and community development.
The Golden Palm Tree Sea Villa & Spa, sprawling on the Sepang coastline of the Straits of Malacca, brings together two great nations - Malaysia and China. The two countries’ relationship has, over the years, developed into a modern 21st century bond of cultural ties and business. With its abundant natural beauty, rich local cultural diversity, family-friendly activities, the Golden Palm Tree Sea Villa & Spa offers holidaymakers the highest level of luxurious villa accommodation. Its unrivalled hospitality on the back of breathtaking views of natural and pristine mangrove forests and the Straits of Malacca make it a whole new experience for relaxation.
Lastly, we recognize the potential of ballroom dance to enhance family relationship, especially between husband and wife. This kind of exercise should be extended to the younger generation as a positive community activity.
I wish the organiser and Golden Palm Tree every success on their maiden International Dance Championship. To all present, welcome to natural luxury near the heart of Kuala Lumpur, the Golden Palm Tree Sea Villa & Spa.
Once again, my CONGRATULATIONS to the organiser 
Ms Aleena and Ms Rosalind, and Golden Palm Tree.
Thank you.
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